FAQ

1. What type of product is this?

All our products are digital downloads. You will not receive a physical item — you receive high-quality files that you can print or use digitally.

2. How do I receive my files?

Once you complete your purchase, Shopify immediately sends a download link to your email.
You can download your files instantly.

3. What file types do you provide?

Most posters include these formats:

  • JPG (High-resolution)

  • PDF (High-quality print-ready)

Some designs may include additional ratios or formats depending on the artwork.

4. Can I print the posters?

Yes. You can print them at:

  • Home

  • Local print shops

  • Online printing services

The files are high-resolution, optimized for clear and sharp printing.

5. Can I get a refund?

Because these are digital products, we cannot offer refunds once files are downloaded.
However, if you experience any issues, contact us — we’ll help immediately.

6. Do you take custom requests?

Yes! If you want a custom quote, size, or style, feel free to contact us.

7. What sizes do your posters come in?

Most designs include:

  • 2:3 ratio

  • 4:5 ratio

  • A (ISO) sizes

These cover most common print sizes worldwide.

8. Can I use the posters for commercial use?

No. These are for personal use only. You may print them for yourself or as a gift, but reselling or distributing them is not allowed.

9. My download isn’t working — what do I do?

Don’t worry — just message us and we will resend the files manually or provide a new secure download link immediately.

10. Do you offer discounts?

Yes! We often run promotions — keep an eye on our announcement bar and social media for updates.